Privacy Policy
At DobbleDuck, we believe privacy is a fundamental right. This policy explains how we collect, use, and protect your information while providing a safe, fun gaming experience for all ages.
1. What Information We Collect
Account Information
When you create an account, we collect only essential information like your username and email address. We never ask for real names, addresses, or phone numbers from children.
Game Data
We store your game progress, scores, and created content (like stories) to enhance your experience. This data is tied to your account and helps us provide personalized gameplay.
Technical Information
We automatically collect basic technical information like your device type, browser version, and IP address to ensure our games work properly and to maintain security.
2. How We Use Your Information
Providing Our Service
We use your information to create your account, save your progress, enable multiplayer features with friends, and provide customer support when needed.
Safety and Security
We monitor for inappropriate content and behavior to maintain a safe environment. We may review reported content and take action against violations of our community guidelines.
Service Improvement
We analyze usage patterns (without identifying individual users) to improve our games, fix bugs, and develop new features that our community will enjoy.
3. Information Sharing and Disclosure
We Don't Sell Your Data
We never sell, rent, or trade your personal information to third parties. Your privacy is not for sale.
Limited Sharing
We only share information in specific circumstances: with your explicit consent, to comply with legal requirements, or to protect the safety of our users.
Service Providers
We work with trusted service providers (like cloud hosting) who help us operate our platform. These partners are contractually required to protect your information and can only use it for specified purposes.
4. Children's Privacy Protection
COPPA Compliance
We comply with the Children's Online Privacy Protection Act (COPPA). We don't knowingly collect personal information from children under 13 without parental consent.
Parental Controls
Parents can review, modify, or delete their child's account information at any time. We provide clear instructions for parents to manage their child's privacy settings.
Safe Communication
Children can only communicate with pre-approved friends. There are no public chat rooms or direct messaging with strangers.
5. Data Security
Protection Measures
We use industry-standard security measures including encryption, secure servers, and regular security audits to protect your information from unauthorized access.
Access Controls
Only authorized personnel have access to user data, and access is limited to what's necessary for their job functions. All access is logged and monitored.
Incident Response
In the unlikely event of a security breach, we will notify affected users promptly and take immediate steps to secure the system and prevent future incidents.
6. Your Privacy Rights
Access and Control
You have the right to access, update, or delete your personal information. You can do this through your account settings or by contacting our support team.
Data Portability
You can request a copy of your data in a portable format. This includes your game progress, created content, and account information.
Opt-Out Rights
You can opt out of non-essential communications and data processing activities. Essential communications (like security updates) will continue for account safety.
8. Contact Us
Privacy Questions
If you have questions about this privacy policy or how we handle your information, please contact our privacy team. We're committed to addressing your concerns promptly.
Data Requests
To request access to, modification of, or deletion of your data, please use the contact information provided below. We'll respond within 30 days.
Reporting Concerns
If you believe your privacy rights have been violated or have concerns about our practices, please contact us immediately so we can investigate and resolve the issue.
Questions About Your Privacy?
We're here to help. Contact our privacy team with any questions or concerns about how we handle your information.
